Scorp Inc. is a fast-growing social media start-up based in Istanbul and San Francisco. We created a number of mobile applications, including the ‘world’s most genuine social network Scorp app. With over 16M users worldwide, the Scorp app has successfully re-defined the social network in Turkey. Now, we are on a mission to redefine the social and entertainment scene with our newly launched Apps, which have already reached 100M+ users!. We´re looking for a Customer Service Jr - Freelance:

Responsibilities

• Resolving customer issues with a positive and proactive approach.
• Keeping customers informed about updates and offers.
• Respond quickly and accurately to a high volume of requests from our customers
• Updating the checklist on a weekly basis
• Demonstrating creativity in templates.

Qualifications

• 6 months of experience in Customer Service - Desirable
• Proficiency in communication and collaboration.
• Adeptness in multitasking.
• Being able to be patient and kind when solving the problems
• Displaying a solution-oriented mindset.
• Ability to adapt to rapid changes
• Advanced English & Portuguese level - Required (Please specify in the application)