Scorp Inc. is a fast-growing social media start-up based in Istanbul and San Francisco. We created a number of mobile applications, including the ‘world’s most genuine social network Scorp app. With over 16M users worldwide, the Scorp app has successfully re-defined the social network in Turkey. Now, we are on a mission to redefine the social and entertainment scene with our newly launched Apps, which have already reached 100M+ users! We´re looking for a Customer Service Jr - Freelance:
Qualifications
- 6 months of experience in Customer Service - Desirable
- Proficiency in communication and collaboration.
- Adeptness in multitasking.
- Being able to be patient and kind when solving the problems
- Displaying a solution-oriented mindset.
- Ability to adapt to rapid changes
- Advanced English - Required (Please specify in the application)
Responsibilities
- Resolving customer issues with a positive and proactive approach.
- Keeping customers informed about updates and offers.
- Respond quickly and accurately to a high volume of requests from our customers
- Updating the checklist on a weekly basis
- Demonstrating creativity in templates.